Product Launch Facilitator
Many companies do not have extra trained personnel to facilitate product launches, especially in peak periods. Continental provides experienced and trained Product Launch Facilitators who will champion your product launch and drive for a complete resolution of failure modes and issues. The use of an impartial Product Launch Facilitator will assist you in a quick and smooth product launch.
Production Part Approval Process (PPAP)
Continental provides PPAP services for automotive suppliers. The Production Part Approval Process outlines the methods used for approval of production parts which includes the following requirements:
- Design Records and Engineering Change Documents
- Design FMEA
- Process Flow Diagrams and Process FMEA's
- Dimensional Verifications
- Material Performance Test Results Records
- Process Capability Studies; Use of SPC
- Gage R&R (Measurement Systems Analysis) Studies
- Qualified Laboratory Documentation (QS-9000 3rd Edition)
- The Part Submission Warrant (PSW)
- Appearance Approval Report (AAR)
- Sample and Master Sample Production Parts
The purpose of the PPAP process is to ensure that part conforms to the design specification and can run consistently at rate. PPAP ensures that you will achieve first time quality.
Continental has PPAP specialists available for your next project. An impartial extra set of eyes on PPAP Process insures that no shortcuts are taken and future problems can be avoided. Call us today for assistance on your next PPAP.
Run At Rate (GS-9)
GP-9 verifies that a supplier's actual manufacturing processes are capable of producing quality components at or exceeding the daily contracted capacity on a sustained basis, while operating under normal operating conditions and under Total Customer Requirements.
Continental can provide you with engineers to assist you with GS-9. Contact us for your next product launch.
Early Production Containment (GP-12)
During start-up and acceleration of a new product launch, GP-12 documents the supplier's process control efforts, insures that quality issues are identified, addressed and corrected, and increases involvement and visibility of top management.
Continental provides teams of engineers and inspectors to get you through your Early Production Containment Process.
» More information about GP-12
Formal Customer Complaints
When quality problems with your new product arise, a Formal Customer Complaint is issued to quantify and describe the problem and describe the corrective actions taken.
Continental can provide Quality Engineers to assist you in resolving Formal Customer Complaint's to your customer's satisfaction.