Controlled Shipping & Containment with Continental Quality
When you are placed in Controlled Shipping Level I or Level II (also known as Controlled Shipping or Containment), you must act quickly to contain non-conforming parts and implement inspection and sorting to ensure defect-free parts/material are properly identified and delivered to your customer.
Continental has teams of trained inspectors that can respond quickly to assist you in your Containment Activities.
Controlled Shipping Level I
Though you have the option of utilizing your own personnel to perform the 100% redundant inspections as required by your customer in Controlled Shipping Level I (CSI or CS1), often you do not have the personnel available or trained to perform this type of activity. If Controlled Shipping Level I activities push you into an overtime situation, it is usually more cost effective to contract with a third party sorting house rather than pay for the overtime.
Read The Case for Self-Imposed Containment, Continental understands that a redundant inspection is never in the budget and must be handled in the most cost effective manner possible. Also, time is of the essence, as your customer requires defect free parts at their plant in time to meet production schedules.
Often our customers start the Controlled Shipping Level I sort with their personnel, even if they have to go into overtime, just to get the parts to the customer. Then they will call Continental for a more cost-effective solution. Or, you can call Continental to handle the sort from the beginning. Either way, we will respond quickly with trained inspectors, ready to handle your problem.
Continental provides all of the reporting required by your customer, including I-charts and Pareto Charts.
Controlled Shipping Level II
Contact Continental Quality in Controlled Shipping Level II (CSII or CS2) you are required to use a Third Party Inspection Firm to inspect and sort your contained parts. In Controlled Shipping Level II, time is of the essence and you need a firm you can count on to be there and get the situation under control quickly.
Continental's long history of manufacturing engineering provides the technical expertise upon which our Third Party Controlled Shipping Service was created. Our staff of experienced Inspectors and trained Supervisors respond quickly, easily comprehend the sort criteria and hit the ground running.
Exiting Controlled Shipping/Containment
Root Cause Analysis and Irreversible Corrective Actions
Your customer will have an outlined Quality Procedure you must follow to be allowed to exit containment. This is always your goal and at Continental it is our goal to assist you in exiting containment as quickly as possible. Your customer will require you to perform a root cause analysis and develop and implement irreversible corrective actions.
Continental's numerous Quality Engineers can be called upon to assist in your root cause analysis and in developing your irreversible corrective actions. Continental will assist you in improving your process controls such as error proofing, standardized work and operator training.
Full Documentation for Exiting Controlled Shipping/Containment
Along with clean sorts, your customer will require documentation that may be quite extensive before you are allowed to exit containment.
Continental's engineers can assist with the required documentation during Controlled Shipping Level II as well as your supporting documentation to request Exiting Controlled Shipping – Level II. Continental can also assist you with the documentation on root cause analysis and irreversible correction action plans required by your certifying agency (ISO, TS, etc.).