Continental Inc. is pleased to announce the addition of Paul Wysong to our executive staff as the Vice President of Quality. Paul is here to assist our customers in all of their quality needs, from Quality Engineering Projects and PPAP to sorting and containment. »Read More
Continental has a national quality network of Quality Representatives covering the United States. If you have a quality issue in Topeka Kansas, we have a Rep for that. If your customer says you have non conforming parts in Shreveport, LA, we have a Rep for that. If you just found out you shipped 20,000 bad parts to Warren, OH, Spring Hill, TN and Birmingham, AL, we have a Rep for that. »Read More
As a Quality Manager or Business Manager, you look at forced sorts as a sort of tax. One that you hate to pay and one that you want to get rid of as fast as you can. Unfortunately your sorting company has a different view of sorts. The longer the sort goes on, the more revenue and profit they make. Consequentially many companies trust their sort company about as much as they trust the IRS! »Read More
Continental Inc., working with Work One, has obtained several OJT (On-the-Job Training) Grants worth thousands of dollars each for its clients. Work One currently has funds to help companies hire workers who have been laid off and been unable to find commensurate employment or are working at a company that has formally announced its closure. These OJT grants will reimburse the company up to 50% of the new hire’s wages during their job training, which may last as much as 6 months. »Read More
A few years ago we took over making service parts for a complex automotive component. We were given a list of parts suppliers, one of which was in China. Our Purchasing Manager, Ed Farmer,* passed along some key lessons he learned when dealing with Chinese suppliers.
Ed told me, “It is a common practice for Asians to take an English first name and keep their own last name. I guess they consider their English speaking customers will be more comfortable with an English name. This supplier’s English name was Neil and his factory was in Shanghai, so we nicknamed him Shanghai Neil.” »Read More
I have a buddy, Bob Hudson*, who handles quality at a major vehicle manufacturer. One evening over a few beers, Bob told me his worst quality nightmare. Here is his story.
"I thought I'd seen it all, but I've never seen one like this. It started last month when I got alarming "bombshell" reports from the field, where our vehicles were in service. I really couldn’t believe it at first. They said the tires were falling off the cars! The tires just came off... »Read More