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The Quality Wars – Letters from the Front Lines: Bad Parts From China

April 21, 2011   |   Posted by : Admin   |  

Chet Babb has been on the front lines in the Quality Wars for over 40 years. During the past 4 decades Chet has seen firsthand major improvements in US Quality, and then witnessed the alarming rise in quality problems as the result of manufacturing being outsourced to Mexico and Asia. Chet’s “Letters from the Front” depict real world situations occurring every day in The Quality Wars. »Read More

Continental, Inc. Promotes Chet Babb to Director of Quality/Operations

September 8, 2010   |   Posted by : Admin   |  

Anderson, Indiana (Aug.23rd, 2010) Continental, Inc., a technical resources firm specializing in technical staffing and engineering, announced the promotion of Chet Babb to Director of Quality/Operations. “Chet has been a vital part of the success of our Customer Quality Representative (CQR) program. Chet, with his extensive background in the manufacturing and quality field, is a natural fit for this position,” said Judy Nagengast, CEO of Continental. »Read More

Is Continuous Quality Fire Fighting Stopping You From Making Any Real Progress In Quality?

August 15, 2010   |   Posted by : Admin   |  

Continuous Quality Fire Fighting: Chet was a very busy man as the Director of Quality Engineering at a large automotive component manufacturing plant, with a staff of over 50 Quality Engineers at three different locations. Chet knew his staff was always “fighting fires.” They simply could not get corrective actions in place before the next “fire” hit them. »Read More

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